Services

The following services are included in Ursus Complete Care Package:

  • 24/7 offsite monitoring of all systems, network, and email
  • 24/7 offsite helpdesk support
  • Unlimited and prompt onsite support
  • Monitoring system-wide updates for all computers
  • Email redundancy
  • Antivirus maintenance (ensure all antivirus systems are current)

 

Links

 

Ursus offers a number of services besides our Complete Care Package. Look below for some of our most asked about services. If you are seeking something different from what you see here, do not hesitate to ask. We are more than happy to discuss the best solution to fit your needs.
 
 
  • Install and configure new computers and servers
     
  • Network Configuration & Installation
    Your network is the backbone infrastructure that makes all the other services possible.  Also will configure file sharing and central user management
     
  • Security
    Setup perimeter security; ensure protection from hacking, certain types of viruses and illegal programs
     
  • Anti-Virus Protection
    Ensure all systems are checked for the latest virus threats, set up emails scans for virus threats
     
  • Anti-Spam with Postini
    Ursus uses Postini to remove all spam emails offsite so only real email gets through
     
  • Unlimited Remote and Onsite Support
     
  • 24/7 Network Monitoring
    Ursus will monitor your system from remote…if anything goes down in your system, we find it – and fix it – before you even discover something was wrong
     
  • Email System Design and Implementation
     
  • Mobile Messaging
    Ursus can configure all users’ mobile devices to send/receive company email (on Blackberry®, Palm® or Windows® platforms)
     
  • Backup Systems Design & Implementation
    Ursus provides both on and offsite backup solutions to protect your critical data (including, but not limited to, company database(s), email, etc.)
     
  • VPN (Virtual Private Networking)
    Join all of your remote offices/users to the central office for optimal telecommuting and communication
     
  • Citrix
    Ursus offers Citrix solutions to make your employees truly “mobile” by allowing them to operate their office computers from any other computer with an internet connection!
     
  • Email Redundancy
    Never lose an email again – A copy of all company email is kept in an alternate site, where it can be accessed if it has been deleted or lost
     
  • VOIP (Voiceover IP) Internet Telephone

 

 
 Home  |  Why Ursus?  |  Services  |  Testimonials  |  Get a Quote  |  Contact Info